Supervisor

The Billing Executive is responsible for ensuring accurate patient billing, invoice generation, payment collection, insurance documentation (if applicable), daily cash reconciliation, and maintaining a seamless billing experience for patients while adhering to company policies and statutory requirements.

KEY RESPONSIBILITIES

• Generate accurate invoices for consultations, procedures, pharmacy, and laboratory services.
• Verify treatment plans before billing.
• Ensure all discounts and approvals are properly authorized.
• Maintain complete billing records.
• Payment Collection Collect payments through Cash, UPI, Cards, Bank Transfer, etc. Issue receipts immediately after payment.
• Process refunds only after obtaining authorized approvals.
• Cash Management Perform daily cash reconciliation.
• Submit daily collection reports.
• Ensure zero cash discrepancies.
• Deposit collections as per company policy Patient Coordination Explain billing details to patients.
• Resolve billing queries professionally.
• Coordinate with doctors and physician assistants regarding treatment packages. Reports & Documentation Daily Billing Report Cash Collection Report Pending Payment Report Compliance Follow GST and statutory billing guidelines.
• Maintain confidentiality of patient information.
• Ensure all bills are generated through authorized software only.

JOB DESCRIPTION – SUPERVISOR Position Summary

• The Clinic Operations Supervisor is responsible for the overall day-to-day operations of TheMetaDerm Pvt. Ltd., ensuring seamless coordination across all departments, including Front Office, Billing, Physician Assistants, Nursing, Pharmacy, Housekeeping, Marketing Coordination, Inventory, and Patient Experience.
• The role requires strong leadership, operational excellence, team management, financial accountability, and strict adherence to clinic protocols to deliver exceptional patient care while achieving business objectives.

Pay: ₹9,235.89 - ₹33,181.07 per month

Work Location: In person