Supervisor

Job Summary

The Supervisor is responsible for ensuring smooth daily operations at the front counter, leading by example in delivering excellent customer service, and supporting the management team with cashier training, cash handling, and shift coordination. The Supervisor also supports daily kitchen operations while ensuring food quality, consistency, and cleanliness. In this leadership role, you’ll guide other kitchen team members, manage prep and cooking stations, and uphold food safety and operational standards. This position is ideal for someone with prior food service or team lead experience, and is an experienced cook ready to take on more responsibility and help drive team performance.

Benefits:
Flexible scheduling
Competitive pay
Promotion opportunities
Key Responsibilities
Lead front-of-house operations and set the tone for guest experience
Lead kitchen line during service to ensure timely and accurate food production
Train, mentor, and guide team members
Ensure all customer interactions are friendly, efficient, and professional
Manage the point-of-sale (POS) system, process transactions, and perform end-of-shift cash outs
Handle guest concerns and resolve minor issues quickly and effectively
Maintain cleanliness and organization of the front counter and dining area
Assist with scheduling, inventory tracking, and daily checklists as needed
Enforce food safety, cleanliness, and operational standards
Communicate clearly with the kitchen and management to ensure smooth service flow
Prepare and cook food according to recipes and portion standards
Monitor food quality, portion control, and ticket times
Assist with daily prep tasks, inventory tracking, and station setup
Ensure compliance with all food safety and sanitation standards
Communicate effectively with fellow team members
Step in to cover any kitchen station as needed