Supervisor

About the role

This position will act as a mediator between workshop staff and management. Reporting to the Service Manager to provide direction and support to workshop staff to assist with achieving set goals and targets.

Key responsibilities

• Ensure sufficient risk and task analyses are completed to carry work out safely both onsite and within the workshop
• Monitor activities conducted to identify any significant hazards
• Report all injuries or near misses to the Service Manager as soon as possible following the event
• Ensure protective clothing and safety equipment provided is always worn as appropriate to the current working situation and is in good working order
• Oversee workshop staff and ensure company procedures are followed
• Review disassembly reports to ensure completeness and that required parts are specified including measurement of materials required
• Ensure job numbers and timesheets are completed accurately and on time
• Notify service manager of additional work needed or any delays in expected completion as soon as they become known
• Oversee site staff and ensure work is performed as per current schedule of works and company procedures are followed
• Ensure site documentation and commissioning reports are completed

About you

• Current fitter and turner trade certificate with 5 years post trade experience preferably within the pump maintenance and repair environment
• Work well under pressure
• Able to handle conflict and address differences of opinion
• Knowledge and experience with a variety of pumps and water industry equipment
• Current MR truck license
• Current Forklift license
• Set an example of superior customer service behavior for all service personnel, maintaining positive relationships with customers, employees, and contractors
• Be prompt and available for flexible scheduling
• Focus on quality
• Strong focus on teamwork and communication