Supervisor

About the role

This is an exciting opportunity to join Inovatif Motor Sdn Bhd as a Supervisor in our Lahad Datu, Sabah location. As Supervisor, you will play a key role in managing the day-to-day operations of our retail department, ensuring we deliver exceptional customer service and operational efficiency. This is a full-time role based in our Lahad Datu branch.

What you'll be doing

• Overseeing and coordinating the work of retail associates to ensure all customer needs are met in a timely and professional manner
• Monitoring inventory levels and placing orders to maintain appropriate stock levels
• Handling customer inquiries, complaints and returns effectively
• Implementing and monitoring sales and operational procedures to drive efficiency and profitability
• Identifying opportunities for process improvements and making recommendations to management
• Participating in performance reviews and providing feedback to retail associates
• Ensuring the retail space is well-maintained, organised and presentable at all times

What we're looking for

• 1-2 years' experience in a retail supervisory or management role
• Strong customer service orientation and excellent communication skills
• Ability to multitask and prioritise in a fast-paced environment
• Proficient in using retail management software and inventory tracking systems
• Problem-solving and decision-making skills with a focus on continuous improvement
• Team leadership experience and the ability to motivate and develop retail associates

What we offer

At Inovatif Motor Sdn Bhd, we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits of working with us include:

• Competitive salary and performance-based bonus structure
• Comprehensive medical and dental insurance coverage
• Opportunities for career advancement and professional development
• Flexible work arrangements and a healthy work-life balance
• Team-building activities and social events to foster a positive company culture

About us

Inovatif Motor Sdn Bhd is a leading provider of automotive parts and services in Malaysia. With over 20 years of industry experience, we pride ourselves on our commitment to innovation, customer satisfaction and exceptional service. Join our dynamic team and be a part of our continued growth and success.

Apply now for this exciting opportunity!