Supervisor

About the role

We are seeking a dedicated Supervisor to join our dynamic team at TSM Automobile Sdn Bhd in Kota Kinabalu, Sabah. As a Supervisor, you will play a crucial role in overseeing daily operations and ensuring the smooth running of our retail department. This is a full-time position that offers competitive benefits and the opportunity to grow your career within our company.

What you'll be doing

1. Supervising and coordinating the work of a team of sales associates to achieve sales targets and deliver exceptional customer service
2. Monitoring inventory levels, maintaining accurate records, and collaborating with the purchasing team to ensure timely replenishment of stock
3. Resolving customer inquiries and complaints in a professional and timely manner
4. Providing on-the-job training and mentoring to sales associates to develop their skills and knowledge
5. Assisting with the implementation of merchandising and marketing strategies to enhance the in-store customer experience
6. Monitoring and reporting on key performance metrics to support the overall business objectives

What we're looking for

1. Minimum 1-2 years of supervisory experience in a retail or customer service-oriented environment
2. Strong interpersonal and communication skills, with the ability to motivate and lead a team
3. Excellent problem-solving and decision-making abilities
4. Proficient in using retail management software and data analysis tools
5. A keen eye for detail and a commitment to maintaining high standards of customer service
6. Flexibility to work in a fast-paced, dynamic environment and adapt to changing business needs

What we offer

At TSM Automobile Sdn Bhd, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive medical and dental coverage
2. Generous annual leave and sick leave entitlements
3. Opportunities for career development and professional training
4. A supportive and collaborative work environment
5. Employee discounts on our products and services

About us

TSM Automobile Sdn Bhd is a leading automotive retailer in Kota Kinabalu, Sabah. With over 20 years of experience in the industry, we are dedicated to providing our customers with the highest quality products and services. Our company values of integrity, innovation, and customer-centricity drive us to continuously improve and exceed the expectations of our clients.

Apply now to join our team and be a part of our exciting journey!