Supervisor

Supervisor
Position : Supervisor

Job Description – Supervisor

• Oversee daily outlet operations and ensure compliance with SOP.

• Lead, supervise, and evaluate team performance.

• Ensure high standards of service, cleanliness, and product quality.

• Handle customer complaints and resolve operational issues.

• Conduct shift briefings and delegate tasks effectively.

• Monitor stock and daily operational requirements.

• Prepare operational reports and coordinate with Management.

Requirements

• Minimum 2 years of experience as an Hospitality or Service Supervisor.

• Strong leadership and communication skills.

• Responsible, disciplined, and good problem-solving skills.

• Willing to work in shifts, including weekends and public holidays.