Supervisor

Role & responsibilities

• Supervise daily outlet operations and ensure smooth workflow.
• Manage and guide the team during shifts.
• Ensure excellent customer service and guest satisfaction.
• Monitor staff attendance, grooming, hygiene, and discipline.
• Coordinate with kitchen and service teams for smooth operations.
• Ensure food safety, cleanliness, and company standards are followed.
• Handle customer queries and resolve operational issues.
• Monitor stock, wastage, and daily operational requirements.
• Prepare shift reports and update management on operational issues.
• Support the Outlet Manager in achieving sales and operational targets.

Preferred candidate profile

• 23 years of experience in the Hotel / Restaurant / F&B industry preferred.
• Good communication and team-handling skills.
• Willingness to work in rotational shifts.
• Candidates with relevant hotel/F&B supervisory experience preferred.