Supervisor

Tazeen Restaurant is looking for an experienced, responsible, and service-oriented individual to join our pre-opening team as Restaurant Supervisor at Kulim Avenue, Kedah, specializing in Northern Indian Mughlai & Malay cuisine.

As a Restaurant Supervisor, you will oversee daily front-of-house operations, supervise the service team, and ensure guests receive professional, efficient, and welcoming service. You will work closely with the management and kitchen team to ensure smooth restaurant operations.

Key Responsibilities

• Supervise and coordinate daily front-of-house and restaurant service operations
• Lead and guide Captains, Waiters/Waitresses, Hostess, Cashier, and other service team members
• Ensure high standards of customer service, cleanliness, grooming, and restaurant presentation
• Monitor service flow and ensure guests are attended to promptly and professionally
• Handle guest enquiries, feedback, and complaints professionally
• Coordinate with the kitchen team to ensure smooth and timely food service
• Conduct daily briefings and communicate operational updates to the service team
• Assist in assigning staff duties, sections, and workstations according to operational requirements
• Ensure staff follow restaurant SOPs, service standards, and company policies
• Monitor table setup, dining areas, service equipment, and overall restaurant readiness
• Assist in training, coaching, and developing service team members
• Support stock control and ensure service supplies and equipment are properly maintained
• Assist management in monitoring staff performance, attendance, and discipline
• Support opening and closing procedures and ensure all operational checklists are completed
• Assist management during pre-opening setup, staff training, mock service, and restaurant preparations
• Perform other operational duties assigned by management

Requirements

• Minimum SPM qualification or equivalent
• Preferably 2–4 years of experience in restaurant, hotel, or F&B operations
• Previous experience as a Restaurant Supervisor, F&B Supervisor, Captain, Senior Captain, or similar position
• Good knowledge of restaurant service operations and customer service standards
• Good leadership, communication, and interpersonal skills
• Able to supervise and motivate a service team
• Able to handle guest complaints and operational issues professionally
• Well-groomed, responsible, organized, and service-oriented
• Able to work effectively in a fast-paced environment
• Able to work shifts, weekends, and public holidays
• Able to travel to or relocate to Kulim, Kedah

What We Offer

• Opportunity to grow with a new and exciting restaurant brand
• Career advancement opportunities
• Staff meals provided
• EPF, SOCSO & EIS
• Friendly and supportive working environment
• Be part of an exciting pre-opening journey

If you are passionate about hospitality and enjoy meeting people, we would love to hear from you.

Pay: From RM2,500.00 per month

Ability to commute/relocate:

• Kulim: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)
• Bahasa Melayu (Required)

Work Location: In person