Supervisor

Job Summary

We are seeking a dedicated Supervisor to lead front-of-house operations, ensuring seamless service flow, high guest satisfaction, and compliance with health and safety standards in a dynamic Food & Beverage environment.

Responsibilities

Oversee daily opening and closing procedures to ensure smooth floor operations and a high-standard dining experience

Manage table seating flow to optimize guest service efficiency and satisfaction

Lead, train, and support junior staff and part-timers to uphold customer service standards and operational efficiency

Resolve guest inquiries and complaints professionally on the floor to maintain positive customer relationships

Monitor shift stock levels, perform daily cashier reconciliation, operate POS systems, and order necessary supplies to support operations

Enforce strict adherence to Singapore Food Agency (SFA) hygiene standards, workplace safety, and cleanliness across service areas

Assist management in executing promotional activities, special menu drives, and achieving upselling targets

Required competencies and certifications

Minimum 2–3 years of hands-on supervisory or team-leading experience in the Food & Beverage / Hospitality industry in Singapore

Preferred competencies and qualifications

Strong communication, interpersonal, and team leadership skills demonstrated through effective staff guidance and guest interactions

Proficiency with POS systems and basic cashiering procedures to support operational tasks

Flexibility to work shift rotations, weekends, public holidays, and split shifts in an active F&B environment

Proactive, customer-oriented mindset with the ability to manage high-volume rush hours smoothly under pressure

At

Marina Crab Seafood

, we bring people together over fresh seafood, bold local flavours, and Singapore’s iconic crab dishes. Located in the heart of Singapore, our restaurant is known for serving freshly prepared chilli crab, black pepper crab, and a wide variety of live seafood loved by locals and visitors alike.

We believe great seafood should be enjoyed in a warm and welcoming atmosphere — whether it’s a family dinner, gathering with friends, or a casual meal by the waterfront. From fresh ingredients to authentic Singapore-style cooking, Marina Crab Seafood is dedicated to creating memorable dining experiences with every visit.