O
Ocean Wave Services Inc.
Supervisor
Skills
Performance ManagementCompliance
12 days ago
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Important information
Contract type:
Permanent
Location:
Manila, Metro Manila, Philippines
Work mode:
Onsite
Published on:
12 October 2026
What they need
Core Responsibilities
- Team Leadership: Delegate daily tasks, assign workflows, and manage staff schedules to optimize productivity.
- Performance Management: Monitor employee output, conduct performance reviews, provide constructive feedback, and handle initial disciplinary actions if necessary.
- Training & Development: Onboard new hires, train staff on operational procedures, and cross-train employees to close skill gaps.
- Quality & Safety Control: Enforce company policies, compliance regulations, and safety standards to maintain a secure and high-quality work environment.
- Problem-Solving: Resolve day-to-day operational issues, customer complaints, or team conflicts quickly to prevent workplace bottlenecks.
- Reporting: Track team metrics (e.g., sales goals, production output, attendance) and compile progress reports for upper management.
Qualifications and Requirements
- Education: High school diploma or GED required; an Associate's or Bachelor's degree in business, management, or the specific field of work is highly preferred.
- Experience: 2 to 4 years of proven hands-on experience in the specific industry, often showing a track record of informal leadership or seniority.
- Skills: Strong proficiency in using industry-specific software, workforce scheduling tools, and standard office applications (e.g., Microsoft Office).
Key Skills
- Leadership & Motivation: Ability to inspire a team, maintain morale, and drive collective performance.
- Communication: Excellent verbal and written skills to clearly convey tasks to employees and deliver concise updates to executives.
- Conflict Resolution: Strong emotional intelligence to handle interpersonal disputes calmly and professionally.
Pay: From Php19,630.00 per month
Work Location: In person
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