Supervisor

*Due to Cinema Licensing Laws candidates must be 18 years of age or over.

This multi functional role includes all duties at the Box office, Concessions and Floor. High levels of customer service and product knowledge will be required through supplying information, dealing efficiently with queries and assisting patrons wherever possible.

Omniplex is now recruiting a Supervisor

This is a part time permanent position

The successful candidate will be responsible for all aspects of the cinema operation including efficient day-to-day control of all cinema activities.

TYPICAL ORGANISATIONAL ACTIVITIES

Cinema supervisors are responsible for promoting effective visitor services, whilst ensuring business objectives are achieved. Typical work activities include:

• Achieving audience and sales targets
• Ensuring audience satisfaction
• Managing promotions within the cinema
• Budgeting and stock control
• Developing an understanding of the local market, including customer expectations
• Liaising with film societies and other groups within the industry
• Complying with licensing and health and safety regulations
• Recruiting, training and supervising full and part-time staff to work as a team (HR)
• Marketing the cinema within a local arena
• Organising duty rotas and wage requisitions

TYPICAL DAY TO DAY ACTIVITIES

A cinema supervisor is responsible for all aspects of the cinema operation including:

• Cash control
• Concessions
• Dealing with customer and telephone enquiries
• Digital Projections
• Front of house
• Human resources
• Maintaining upkeep of auditoria
• Ticketing Office
• Monitoring KPI’s

KEY AREAS FOR TRAINING

Full training will be provided in the following key areas:

• Cash Handling
• Digital Projection
• Health and Safety
• HR Software
• Policies and Standard Operating Procedures
• Reporting
• Stock Control
• Ticketing Software
• Fire Safety

QUALIFICATIONS AND TRAINING REQUIRED

No qualifications necessary, but retail experience is essential.

KEY SKILLS FOR CINEMA SUPERVISORS

Personal qualities such as good problem solving, organisational, interpersonal and verbal communication skills are important. All candidates must be confident, commercially aware and capable of forming good relationships with a wide range of people. Good business and IT skills are also important.

Job Types: Part-time, Permanent

Pay: £11.25-£13.11 per hour

Benefits:

• Employee discount
• On-site parking

Experience:

• customer Service: 1 year (preferred)

Work Location: In person