Supervisor

Restaurant Supervisor – Queenies

Pay: Up to £13.45 per hour

About Queenies

Queenies is a independent restaurant with locations in Billericay and Chelmsford. We’re passionate about good food, great service and creating a welcoming environment for our customers.

We’re looking for a confident, hands-on Restaurant Supervisor who can help lead our team, maintain our standards and take real responsibility for the day-to-day running of the restaurant.

This isn’t a role where you’ll just be overseeing the floor. We want someone who’s happy to get stuck in, support different areas of the business and help keep everything running smoothly.

Your Responsibilities

* Running Shifts: Confidently lead day-to-day service, manage staff and ensure the restaurant operates efficiently, particularly during busy periods.

* Ordering & Stock Management: Take responsibility for placing supplier orders when required, monitoring stock levels, checking deliveries.

* Kitchen Support: Be comfortable assisting with basic food preparation, cooking and plating when required, particularly during busy services or periods of reduced staffing.

* Team Leadership: Support, motivate and develop team members, ensuring everyone understands their responsibilities and maintains our standards.

* Customer Experience: Deliver excellent customer service, handle complaints professionally and create a friendly, welcoming atmosphere.

* Opening & Closing: Take responsibility for opening and closing procedures, cash handling and ensuring the restaurant is ready for service.

* Standards & Cleanliness: Maintain high standards of cleanliness, food safety and organisation throughout the restaurant.

* Problem Solving: Make confident decisions, identify issues early and take initiative.

What We’re Looking For

Essential:

* Previous experience in a supervisory or team leadership role within hospitality.

* Confidence leading a busy restaurant service.

* Strong communication and organisational skills.

* A hands-on attitude and willingness to support the team wherever needed.

* Ability to work independently, use initiative and take ownership of responsibilities.

* Good understanding of food hygiene and health and safety standards.

Desirable:

* Previous experience working in a commercial kitchen or preparing food in a restaurant environment.

* Experience with supplier ordering, stock control and managing deliveries.

* Confidence working across both front-of-house and kitchen operations.

* Basic understanding of Bar and Barista techniques.

Why Join Queenies?

We’re an independent restaurant where good ideas are welcomed, hard work is recognised.

We’re looking for someone who wants to be part of the team, takes pride in their work and genuinely enjoys hospitality.

If you’re a confident, hands-on supervisor who isn’t afraid to get involved, we’d love to hear from you.

Pay: Up to £13.45 per hour

Benefits:

• Discounted or free food
• Employee discount

Work Location: In person