Tim Hortons
Supervisor
Skills
5 days ago
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Important information
Contract type:
Permanent
Location:
Calgary, AB, Canada
Work mode:
Onsite
Published on:
18 October 2026
What they need
Job Overview
We are seeking a dedicated and experienced Supervisor to join our team. The ideal candidate will possess strong leadership skills and a proven track record in food service management. This role involves overseeing daily operations, managing staff, and ensuring exceptional customer service. The Supervisor will play a crucial role in driving sales performance, maintaining store standards, and fostering a positive work environment. Must have open availability and be available for shifts from 5 am to 11 pm.
Responsibilities
- Lead and manage a team of employees to achieve sales targets and operational goals.
- Oversee daily store operations, including merchandising, pricing, and inventory management.
- Train and develop staff through effective onboarding and ongoing training programs.
- Handle cash transactions, ensuring compliance with cash handling procedures.
- Maintain high standards of customer service by addressing customer inquiries and resolving issues promptly.
- Monitor sales performance metrics and provide feedback to team members for improvement.
- Ensure adherence to company policies and procedures while promoting a positive work culture.
Requirements
- Proven experience in food service management or supervisory roles is essential.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication skills, both verbal and written, with proficiency in bilingual or multilingual communication preferred.
- Strong organizational skills with effective time management capabilities.
- Experience with POS systems, cash handling, merchandising, and pricing strategies is highly desirable.
- Ability to negotiate effectively while maintaining positive relationships with customers and vendors.
- Familiarity with training & development practices to enhance team performance.
Job Type: Full-time
Pay: $16.75 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Language:
- English (preferred)
Work Location: In person
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