Supervisor

MINISO

The Harlequin, Watford Shopping Centre

Location: Lower Mall, Harlequin, Watford

MINISO is a lifestyle design-led business which has been enjoying huge growth across the globe since its inception in 2013. In just 12 years it operates in over 90 countries, with almost 5,000 stores worldwide.

We currently have more than 43 stores in the UK, with several more store openings in 2025, huge expansion plans over the next few years.

Supervisor responsibilities:

As our Supervisor, you will be primarily working to maximise sales and profit by ensuring the efficient and effective management of all sales and operational areas. Your responsibilities will also include:

● Ensuring an excellent standard of customer service is delivered at all times.

● Ensuring the stock room is efficiently managed, with good organisation skills and understanding of how to correctly operate a stock room in a fast-paced environment.

● Store is attractively displayed and pricing is correct on a daily basis.

● Promotions are mounted in line with the calendar and are positioned to fully potentialize sales.

● Ensuring stock loss, man-hours and costs are controlled efficiently.

● Support the recruitment, training, development and performance of all staff.

● Coaching, motivating and developing the store sales team to achieve personal and store objectives.

● Communicating effectively with and fully supporting the Store Manager to ensure key information is shared to ensure best practice and achievement of company objectives.

The ideal Supervisor:

We are looking for someone who has worked for a fast-paced retailer and can hit the ground running, whilst demonstrating the following skills:

● Proven management/leadership experience within a Retail environment.

● Knowledge of retail operational activities required for effective management of the shop floor.

● Customer focused approach.

● Good merchandising skills in a rapid stock changing environment.

● The ability to motivate a team and build good relationships within the team.

● Strong management skills.

● Excellent communication skills at all levels.

● Competent IT (especially word & excel) and administration skills.

● Practical Health and Safety knowledge and an understanding of relevant legislation.

● A flexible, open-minded approach with a proven ability to prioritise effectively.

● Passionate about retail and have a real desire to build a career within the company.

Job Type: Part-time

Pay: £13.10 per hour

Expected hours: No less than 8 per week

Benefits:

• Company pension
• Flexitime
• Store discount

Application question(s):

1. Which days of the week and times of the day are you available to work please?

2. Is this availability likely to change in the next 6 months?

3. Do you have any holidays that are already booked?

4. Are there any times during the year when you cannot work?

5. What date would you be able to start employment with us, if successful?

6. Which is the best email address to contact you on please.

Work Location: In person

Job Type: Part-time

Pay: £13.10 per hour

Benefits:

• Employee discount
• Store discount

Work Location: In person