Supervisor, Fulfillment

Join the Leader in Trading Card Manufacturing At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry.

Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.

Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started.

Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.

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Supervisor, Fulfillment Summary Join Millennium Print Group as a Supervisor, Fulfillment!

We’re looking for a hands-on operations leader to oversee fulfillment activities within our fast-paced warehouse and manufacturing environment. In this role, you’ll lead fulfillment staff, support daily operations, and help drive efficiency, safety, quality, and customer satisfaction across the department.

Location: Raleigh, NC

Schedule: Onsite

Pay & Benefits: Competitive compensation + full benefits package + leadership growth opportunities

• What You’ll Do

Lead and support daily fulfillment operations including shipping, receiving, and order processing

Monitor operational performance to ensure quality, productivity, and on-time delivery standards are achieved

Partner with department leadership to execute operational goals and continuous improvement initiatives

Provide coaching, mentorship, and performance feedback to fulfillment team members

Manage scheduling, attendance tracking, reporting, and administrative responsibilities

Communicate operational updates, staffing needs, and workflow challenges to leadership teams

Resolve day-to-day operational issues while maintaining workflow efficiency

Ensure compliance with safety procedures, OSHA regulations, QMS standards, and company policies

Support a positive, safe, and team-oriented work environment

• What You’ll Bring

High school diploma or equivalent required; bachelor’s degree preferred

5+ years of experience in fulfillment, warehousing, supply chain, or distribution operations

Previous Supervisory Or Leadership Experience Preferred Working knowledge of warehouse operations, fulfillment equipment, and warehouse management systems

Strong Microsoft Office and systems proficiency

Excellent communication, leadership, and organizational skills

Strong problem-solving and decision-making abilities

Ability to manage multiple priorities in a fast-paced operational environment

Continuous Improvement Or ISO/OSHA Experience Preferred

• Why Join MPG?

Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. Join a growing organization where leadership, teamwork, innovation, and operational excellence drive success while supporting globally recognized products.

Apply today and help lead fulfillment operations at MPG!

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What to Expect

MPG offers a leading-edge compensation package which includes the following:

• A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
• 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• Paid time off, including 10 company-paid holidays, plus 1 floating holiday
• Employee Assistance Program
• Comprehensive relocation package available for qualified candidates
• And, much more!

Millennium Print Group is an Equal Opportunity Employer The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.