Supervisor - Hotel Kitchen

Position: Kitchen Supervisor Date: February 2019

Reports to: Executive Chef

JOB SUMMARY

The Kitchen Supervisor in coordination with the Executive Chef and Sous Chef, ensure the smooth operation of the kitchen to include food preparation, kitchen cleanliness and storeroom requisitions and purchases:

CANDIDATE PROFILE

Experience

• High School Diploma is preferred or equivalent; Two years of line cook experience required.

• Must possess a Food Handlers Certification

JOB ESSENTIALS

• Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost effective manner.

• Oversee the work done by the team of cooks.

• Ensure food is prepared to a high quality and on time. Provide line coverage to prepare meals according to menus and recipes

• Order, receive, store, and issue all food and beverage products in the storeroom.

• Manage inventory rotation and product storage standards.

• Verify all requisitions are complete and closed.

• Prepare a list of out of stock and items not received for follow-up.

• Maintain cleanliness of kitchen and storerooms.

• Maintain sanitation of equipment including but not limited to pots and pans, all surfaces, and floors.

• Check and lock all coolers /storeroom doors before departure at end of day.

• Follow all company safety and security policies and procedures. Report maintenance needs, accidents, injuries, and unsafe work conditions to the Executive Chef.

• Complete safety training and certifications. Protect company assets.

• Develop and support positive working relationships with others. Support team to reach common goals.

• Ensure adherence to quality expectations and standards

• Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines.

• Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.

• Provides for a safe work environment by following all safety and security procedures and rules. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively

• Perform any other job-related duties as assigned

Other

• Ability to perform basic computer functions. Proficient in Excel

• Working knowledge of food and beverage preparations, service standards, guest relations and etiquette.

• Ability to work effectively under time constraints and deadlines.

• Ability to prioritize, organize and follow up

• Ability to read, speak and understand the English language in order to communicate with F&B staff and Sales.

• Ability to establish and maintain effective working relationships with associates and guests.

• Ability to effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

• Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts, including Weekday, Evenings, weekends and holidays.

• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Physical Demands

• While performing the duties of this position, the job regularly requires one to stand and walk for an entire work shift; bend, lift, carry, push, pull, and place objects weighing up to 50 pounds.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

***Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.**

I have read the above and understand and accept and agree to the job essentials / job requirements and other aspects that this position requires.