Supervisor, Infrastructure Operations

Job Title: Supervisor, Infrastructure Operations

Location / Work Structure: New Albany, OH | Onsite/Hybrid 3 Days In Office

Compensation: Salary or Hourly: $115,000 annually

Who We Are:

Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, and Finance & Accounting functions. At Vernovis, we help professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest.

Client Overview:

Vernovis is partnering with an established food manufacturing company seeking a Supervisor, Infrastructure Operations to lead enterprise IT infrastructure support, strengthen operational performance, and ensure the reliability and security of critical technology services.

What You'll Do

• Lead daily enterprise infrastructure operations, including monitoring, incident management, escalations, and service restoration.
• Supervise, coach, and develop technical teams while establishing operational standards and driving continuous improvement.
• Oversee operational support across network, security, compute, storage, backup, and disaster recovery environments.
• Partner with infrastructure engineering teams to transition new technologies into production and ensure operational readiness.
• Collaborate with manufacturing, operations, and plant engineering teams to maintain reliable infrastructure services supporting business operations.
• Develop operational KPIs, dashboards, scorecards, and monthly business reviews to measure performance and identify improvement opportunities.
• Manage vendor relationships, service reviews, support escalations, and ongoing service improvement initiatives.
• Identify infrastructure risks, support gaps, and technology lifecycle needs, including patch management and vulnerability remediation.

What Experience You'll Have

• Minimum of 5 years of progressive IT experience supporting enterprise infrastructure environments, including at least 3 years of technical team leadership or infrastructure operations management.
• Strong knowledge of enterprise networking technologies, including Cisco, Meraki, NetScaler, F5, switching, routing, wireless, VPN, and load balancing.
• Experience with infrastructure security technologies and practices, including Palo Alto, Zscaler, firewalls, Zero Trust, network segmentation, and vulnerability remediation.
• Working knowledge of compute, virtualization, storage, backup, and disaster recovery technologies, including Windows, Linux, VMware, Nutanix, Pure Storage, NetApp, Cohesity, and Commvault.
• Demonstrated ability to lead technical teams, manage complex incidents, prioritize competing operational demands, and communicate effectively with technical and business stakeholders.

What Experience Is Nice to Have

• Experience supporting enterprise infrastructure in manufacturing or production environments.
• Experience managing technology vendors, managed service providers, and infrastructure service partnerships.
• Experience developing operational KPIs, performance dashboards, and service improvement initiatives.

The Vernovis Difference:

Vernovis offers Health, Dental, Vision, Voluntary Short & Long -Term Disability, Voluntary Life Insurance, and 401K.

Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws.

Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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