Supervisor, Innovation Quality (NPD - Material Science)

As a Supervisor, Innovation Quality, you will lead quality assurance activities throughout the innovation lifecycle, ensuring new products, materials, and technologies meet Pandora's world-class standards for quality, performance, and consumer satisfaction. Working closely with Global Stakeholders, Innovation and Product Development, Engineering, Manufacturing, and Quality teams, you will drive risk-based decisions, enable successful product launches, and support Pandora's innovation and material strategy.

Key Responsibilities

Quality Leadership & Innovation Governance

• Serve as the quality authority for new product innovations, materials, and technologies, ensuring quality is embedded from concept to commercialization.
• Establish and maintain testing standards, acceptance criteria, and best practices to support innovation excellence.
• Provide data-driven quality assessments and recommendations to support innovation, material qualification, and launch approvals.
• Drive consistency, compliance, and continuous improvement across innovation quality processes.

Innovation Strategy: Product, Material & Technology Validation

• Define and manage qualification strategies and execution of Pandora's innovation and material strategy through technical assessments, risk evaluations, and quality insights.
• Oversee testing execution, analysis, and reporting to identify risks and ensure compliance with Pandora's quality requirements.
• Manage testing timelines to support innovation milestones, collection development, and launch readiness.
• Lead technical benchmarking activities to identify industry best practices, competitive innovations, and future quality requirements.
• Manage innovation quality dashboards, digital databases, and quality intelligence tools to enable data-driven decision-making.
• Conduct product inspections and performance evaluations against Pandora standards.

Stakeholder Collaboration & Project Leadership

• Partner with Innovation, Product Development, Engineering, Manufacturing, Sourcing, Sustainability, and Quality teams to ensure successful qualification and commercialization of new products and materials.
• Communicate quality risks, insights, and recommendations to project teams and leadership to support timely decision-making.
• Foster a culture of quality excellence, innovation, and continuous learning across stakeholder networks.

Education

• Bachelor's degree in Engineering, Materials Science, Chemistry, Industrial Engineering, or related technical field.
• Master's degree is a plus.

Experience

• 5 years of experience in Quality, Product Development, Innovation, Engineering, or Manufacturing.
• Experience in product testing, validation, quality assurance, and risk assessment.
• Exposure to new materials, technologies, coatings, plating, or consumer products is preferred.
• Experience working in cross-functional product development projects.
• Strong stakeholder management and influencing skills.
• Data-driven decision making and problem-solving mindset.
• Ability to balance innovation speed with quality and consumer expectations.
• Strong project management and prioritization skills.
• Effective communication and presentation skills.
• Curious, proactive, and passionate about innovation.