Supervisor, Integrated Warehousing Services Operations

Responsibilities:

• Supervise daily logistics, warehousing, and distribution activities
• Coordinate inbound, outbound, and inventory management processes
• Monitor KPIs and operational performance to ensure service excellence
• Lead and manage warehouse staff, including scheduling, training, and performance monitoring
• Coordinate transportation activities and resolve operational issues with customers and vendors
• Monitor inventory accuracy, safety compliance, and process adherence
• Work closely with customers, carriers, and internal stakeholders to resolve operational issues
• Ensure compliance with company policies, safety procedures, and customer requirements
• Prepare operational reports and identify opportunities for process improvement.
• Support project implementation, system enhancements, and continuous improvement initiatives
• Handle customer complaints and enquiries
• Develop customer relationships with existing customers

Requirements:

• Form 5 or DSE equivalent qualification
• Minimum 3-5 years relevant experience in logistics industry is desirable
• Good command of both written and spoken English and Chinese
• Good negotiation, interpersonal and communication skills
• Energetic, independent and responsible
• Detail-oriented and customer focus
• Proficient in PC operations, e.g. MS Excel, PowerPoint & Outlook
• Immediate available is an advantage

5.5 days work, career development, attractive remuneration and benefits package including sales incentive will be offered to the right candidate.

Applications will be treated in strict confidence. Please send application with full particulars of qualifications, experience, current and expected salary by clicking the Apply now button or by post to Human Resources Department, 4/F, EDGE, Nos. 30 – 34 Kwai Wing Road, Kwai Chung, New Territories, Hong Kong.

Applicants not contacted within six weeks may consider their applications unsuccessful.

Personal Information Collection Statement pertaining to Recruitment

DHL Global Forwarding (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at http://www.dhl.com.hk/en/legal.html#pdpp

By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than six (6) months, after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Department.