Supervisor, IT Education

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Lead day-to-day activities of IT education staff engaged in all activities associated with the development, testing, maintenance and delivery of training programs.

• Managing licenses/platforms used to create and deliver training (i.e. Brainstorm)

• Work with corporate HR and facilities to coordinate and align training content

• Assist with the creation and distribution of IT Communications content.

• Assists with assigning personnel to the various training tasks and directs their activities.

• Reviews course content and objectives and evaluates the effectiveness of training presentations and programs.

• Leads education of team on administrative policies and procedures, technical problems, priorities, and methods.

• Consults with personnel in other information systems sections to coordinate activities.

• Prepares activity and progress reports regarding the information systems training section

• Requires a bachelor's degree or an equivalent combination of education and experience.

• Requires at least 5 years related experience.Advanced and in-depth knowledge of assigned products including the application of diagnostic techniques and service aids.

• Knowledge of learning theories and skilled in classroom presentation.

• Excellent classroom presentation skills.

• Must possess strong written and verbal communication skills