Supervisor, Kitchen - Hard Rock Cafe

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

A Kitchen Supervisor is responsible for leading and maintaining smooth operation of all kitchen shifts. He/She will partner with the cafe management team to train, coach and evaluate BOH operations, ensuring that the

cafe is in adherence with company policies, specs and procedures. 

Basic functions of the Kitchen Supervisor include: 

· Perform opening & closing duties for the kitchen 

· Oversee shift-by-shift labor to achieve a cost-effective balance for smooth 

operation of the cafe 

· Monitor food cost using established methods to meet goals 

· Evaluate condition of equipment and conduct routine maintenance inspections 

to ensure smooth operation 

· Ensure that assigned cleaning duties are completed by all staff prior to checking out after each shift 

· Inspect and taste food to ensure freshness, flavor, recipe adherence and 

temperature (including line checks every shift) 

· Train new staff members and coach all staff members to adhere to Hard Rock 

food quality and service standards 

· Train and validate new staff members according to company training standards 

· Perform shift expo duties (inside & outside) to ensure food is prepared 

according to spec and served in a timely manner 

· Perform employee task such as preparation of all recipes to ensure quality of the 

product 

· Maintain a safe environment for staff and guests, adhering to Hard Rock safety 

measures and checklists 

· Ensure employees follow safety, sanitation and security procedures 

· Provide Kitchen employees with verbal recognition, direction and support 

· Communicate with Kitchen team to keep everyone informed of local, regional 

and corporate procedures 

· Listen to comments, criticisms and feedback from employees to address any 

issues or suggestions with management 

· Communicate with managers to evaluate work procedures, review standards, 

identify methods for increasing efficiency or effectiveness, and respond 

proactively to any needs that have arisen 

· Communicate regularly with KM regarding issues and suggestions related to 

product, people and perfor