Supervisor, Non Motor Claim

Key Responsibilities:

• Review and analyze claim submissions, supporting documentation, and policy coverage.
• Conduct investigations, including interviews and site visits, to determine liability and assess loss or damage.
• Make informed decisions on claim settlements in line with company policies and industry best practices.
• Supervise, coach, and mentor junior claims adjusters, offering technical and procedural guidance.
• Ensure compliance with regulatory requirements and maintain high standards of service delivery.
• Build and maintain professional relationships with policyholders, brokers, loss adjusters, legal advisors, reinsurers, and other stakeholders.

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Qualifications:

• Bachelor’s degree in Insurance, Business Administration, or a related field.
• Minimum 5 years of experience in non-marine claims handling, including at least 1 year in a supervisory or senior role.
• Strong knowledge of insurance principles, policy interpretation, and claims regulations.
• Proven experience managing teams and handling complex claims.
• Good command of English (written and spoken).