SUPERVISOR OPERATIONS

About Us Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description Coordinating hospital wide staffing resources while having direct oversight in the allocation and fiscal responsibility of managing these resources to ensure units are able to provide safe patient care. Direct oversight of day to day Working with Operations leaders in providing resources for Patient Care Services

• Works with manger of operations in maintaining Kronos schedules
• Subject Matter Expert (SME) for Kronos, a super user, and provide training for new leaders and staff
• Demonstrates excellent organization skills along with the ability to prioritize tasks and meet deadlines.
• Works with manager of Operations in Agency Credentialing
• Participates in the interviewing, onboarding, and performance evaluation of staff
• Develop and implement processes to enhance employee engagement and retention
• Time keeping of payroll edits for Pool and CAS staff
• Maintains staff certifications for Pool and CAS
• Oversees and manages the ordering and fiscal responsibility of office supplies for the department. Directly works with Purchasing and Accounts Payable for all submitted vouchers.
• Verification of nursing licensure renewals for the organization

Experience Required

• 0-2 years required
• 3-5 years preferred

Education Requirements

• High School/GED required
• Bachelor's Degree preferred

License/Certification Requirements

• Communication – Ability to professionally and effectively communicate with patients, visitors and coworkers
• Proficient in Microsoft Office 365
• Kronos
• Healthcare Bargaining Unit Contract Guidelines
• Demonstrates informal leadership qualities
• Staffing/Scheduling experience