Supervisor- Parking Control

Strategy

• Recommend new zone divisions and reallocation of inspectors based on occupancy data and emerging site changes, submitting plans to the Officer for approval.

Operations

• Supervise daily activities of inspectors, conduct field visits in uniform, provide real-time guidance, and correct errors to uphold compliance and customer satisfaction
• Prepare weekly rosters, track attendance, leave, and uniform adherence; monitor device availability and raise delays or faults to the chief supervisor.
• Coordinate with Dubai Police and other agencies on towing, emergencies, and disputes, ensuring swift, lawful resolution and incident reporting.
• Investigate customer complaints and violation appeals, compile findings, and forward corrective recommendations to the chief supervisor without delay.
• Produce daily, weekly, and monthly reports on inspection output, KPIs, obstacles, and resource needs, ensuring data accuracy and on-time submission.

Product / Process Improvement

• Analyse field statistics, device faults, and inspector feedback; propose workflow and technology enhancements that boost inspection efficiency and reduce errors.
• Mentor inspectors through regular meetings, reviewing violation data and photos, and providing targeted coaching to improve performance.

Physical Working Conditions

• Frequent outdoor site inspections in traffic areas.
• Conduct frequent outdoor site visits across parking zones and vacant lands
• Role involves fieldwork, including day and night, emergency callouts, and accident assessments.
• Work is conducted in live traffic environments and unpaved sandy areas where require adherence to health and safety procedures.
• Involves use of protective equipment and adhering to HSE protocols and coordinating closely with field teams.

Qualifications

• Education: Bachelor’s degree/ Diploma in Business Administration or Public Safety
• Experience: 5+ years in case of Bachelor’s degree (5+ years in case of Diploma, 8+ years in case of High School) in related field

Job Category Inspection

Advertiser Roads and Transport Authority

Department Parking

Required Nationality UAE Only

Monthly Salary Unspecified

Schedule-Time Full time

Job Posting 29/09/2026

Unposting Date 30/10/2026