SUPERVISOR - RETAIL STORE

Job Overview

We are seeking a dynamic and motivated Supervisor to lead our retail store team with enthusiasm and confidence. In this pivotal role, you will oversee daily store operations, and ensure exceptional customer service.

Duties

• Supervise and coordinate daily store activities for sales associates. Supervisor will perform same duties as sales associates.
• Assist in the hiring and training of new staff and conduct performance reviews.
• Oversee daily work schedules and ensure accuracy.
• Monitor inventory levels and participate in inventory counts with assigned sales associates.
• Manage cash handling procedures, POS (Point of Sale) systems.
• Maintain organizational standards for cleanliness, safety, and customer service excellence at all times.
• Key holding responsibilities include open and close the store and daily cash reconciliation.

Experience & Requirements

• Proven supervising or team management experience within a retail environment is an asset.
• Demonstrated skills in customer service, cash handling, and conflict resolution.
• Excellent verbal and written communication skills combined with strong organizational abilities and time management expertise.
• Familiarity with Point of Sale (POS) systems, basic office programs (Microsoft, Google Sheets, Simply Book Me) would be an asset.
• Must have a valid driver's license and reliable method of transportation (own vehicle)
• Some heavy lifting required (50+ lbs)

Pay: $20.00-$25.00 per hour

Expected hours: 37.0 per week

Work Location: In person