Supervisor - Security

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Department: Security

Location: St. John

Schedule: Full-Time (40 Hours/Week), Every other weekend and holiday rotation

Shift: Midnights

**GENERAL SUMMARY:**

Ready to lead a dynamic security team and make a real impact? The Security Supervisor is the go-to leader who keeps our Henry Ford Health properties safe and secure. You'll supervise and mentor a talented group of security professionals, ensuring everyone stays sharp on department policies and best practices. When the action calls, you'll jump in as a Security/Security Police Officer—responding to incidents, crafting detailed reports, and providing essential support to those on our properties. Plus, you'll champion a culture of exceptional customer service, leading by example and inspiring your team to deliver outstanding interactions with patients, visitors, and staff. You'll collaborate with your site Manager and the Director of Security to tackle special projects and keep our security operations running like a well-oiled machine.

**Key Responsibilities:**

• Supervise, assign, and evaluate the work of security personnel with enthusiasm and fairness
• Champion adherence to all Henry Ford Health security policies, procedures, and best practices
• Respond to calls for service and handle incidents with professionalism and quick thinking
• Write thorough, detailed reports that tell the complete story
• Provide basic medical assistance when needed to support people on our properties
• Model excellent customer service skills and inspire your team to do the same
• Conduct investigations and compose comprehensive reports on various matters
• Collaborate on budget preparation, workforce planning, and cost-benefit analyses
• Deliver clear, compelling reports and recommendations to management and medical staff
• Make confident, critical decisions during high-pressure and crisis situations
• Present engaging safety briefings to groups and represent Henry Ford Health professionally, including media interactions

EDUCATION/EXPERIENCE REQUIRED:

• An Associate’s degree in administration, Criminal Justice, or related field and 2-3 years progressively responsible hospital security experience with at least 1 year in leadership role.
• OR 5 to 7 years of progressive responsible hospital security experience, including at least 1 to 3 years in a Leadership, Leader, Field Training Officer, Acting Supervisor, or equivalent role.
• Work requires the knowledge of and/or the ability to learn electronic equipment, media, and/or other related software and equipment.
• Work requires knowledge of the management styles and philosophy of this department, with the ability to implement it.
• Work requires excellent verbal and written skills necessary to effectively interact and communicate with assigned personnel and people of varying educational levels, including patients, visitors, employees, and physicians. Documentation is expected to be thorough and accurate.
• Work requires interpersonal skills that key in on quality customer service initiatives along with the leadership skills necessary to supervise assigned personnel.
• Work requires the ability to conduct thorough timely investigations and compose complete detailed reports of various types.
• Work requires the analytical ability necessary to assist in budget preparation, determining work force requirements and cost/benefits studies regarding various services and programs.
• Ability to prepare and present concise and timely reports to all levels of Henry Ford Health management.
• Recommendations and reports to all levels of Henry Ford Health management and medical staff.
• Must possess the ability to make persuasive presentations to large groups regarding personal safety matters, including statements to the media.
• Must possess ability to make critical decisions during life threatening/crisis situations

CERTIFICATIONS/LICENSURES REQUIRED:

• Work requires the certification under Public Act 330 within the first year of filling this position or at the first certification class offered in the tri-county area.
• Valid, unexpired Concealed Pistol License (CPL) required.
• Maintain a valid, unexpired Michigan operator’s license with a valid and insurable driving record, required.