Supervisor - Security Services

Supervisor - Security Services

New Delhi | Full Time | Non-Clinical

Responsibilities

We are seeking a vigilant, disciplined, and service-oriented Supervisor - Security Services to oversee the day-to-day security operations of our hospital. The incumbent will be responsible for ensuring the safety and security of patients, visitors, employees, hospital assets, and premises while maintaining a welcoming and professional environment.
Supervise and coordinate the activities of security personnel deployed across the hospital.
Ensure effective control at all entry and exit points.
Monitor hospital premises through regular patrols and CCTV surveillance.
Handle security incidents, emergencies, and conflict situations promptly and professionally.
Coordinate with clinical and administrative departments during emergencies, VIP visits, and special events.
Investigate security breaches, thefts, accidents, and other incidents, and prepare detailed reports.
Ensure compliance with hospital security policies, safety regulations, and statutory requirements.
Maintain security logs, shift rosters, attendance records, and incident reports.
Train, mentor, and evaluate security staff on hospital protocols, customer service, and emergency response procedures.
Coordinate with local law enforcement, fire services, and external security agencies as required.
Conduct periodic security audits and recommend improvements to enhance safety and security measures.
Ensure proper functioning of security equipment, including CCTV systems, access control systems, and communication devices.

Essential qualification

Graduate in any discipline; certification or training in Security Management will be an added advantage.
Knowledge of fire safety procedures, emergency response, and incident management.
Proficiency in preparing reports and maintaining records.

Desirable

Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to remain calm and make sound decisions under pressure.
High level of integrity, vigilance, and professionalism.
Customer-service orientation with sensitivity to patient and visitor needs.
Good observation, investigation, and problem-solving skills.
Basic computer proficiency (MS Office, email, report preparation).
Working Conditions:
Rotational shifts, including nights, weekends, and holidays, as per operational requirements.
Availability to respond during emergencies and critical incidents.

Experience

Minimum 8 -10 years of experience in security operations, with at least 4 years in a supervisory role, preferably in a hospital, healthcare facility,

Why Join Us

Collaborative Environment

Academic Excellence

Research Opportunities

Ethical and Patient Centered

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