Supervisor / Service Captain (4 days work week)

• Manage daily operations, section assignments, and table pacing to ensure flawless service from open to close.
• Train, guide, and motivate our Service Crew. Step in to help them during the CBD lunch and dinner rushes.
• Handle VIPs, provide expert wine and menu recommendations, and resolve any guest feedback smoothly and professionally.
• Assist the Restaurant Manager with opening/closing duties, POS management, daily sales, and inventory checks.

Requirements:

• Proven track record as a Senior Crew, Captain, or Supervisor in a high-volume restaurant (Italian F&B experience is a huge plus).
• You thrive during a busy service and handle operational hiccups effortlessly.
• Strong understanding of wine, cocktails, modern POS systems, and premium dining standards.
• Lead by example, not just by giving orders. You jump into the trenches when your team needs you.