Supervisor - System Integration & Implementation (IT & Solutions Design)

Job Descriptions:

• Understand customer requirements and business processes, then translate them into practical technical and integration solutions.

• Perform WMS system implementation, configuration, testing, deployment, and post-implementation support.

• Design and implement system integrations between WMS and customer systems such as ERP, SAP, WMS, TMS, in-house applications, and third-party platforms.

• Develop and maintain REST APIs / Web APIs for system-to-system communication.

• Perform data mapping, data transformation, and data synchronization between different systems.

• Implement integration mechanisms such as Webhooks, API orchestration, and real-time or scheduled data exchange.

• Develop backend services and integrate APIs with databases and internal systems.

• Perform SIT, UAT, API testing, debugging, and troubleshooting of integration issues.

• Prepare and maintain API documentation, integration flow, technical specifications, and data mapping documents.

• Work closely with customer IT teams and internal Product, Backend, Infrastructure, Warehouse, and Transportation teams.

• Identify manual processes and propose automation and system integration solutions to improve operational efficiency.

Requirements :

• Bachelor's degree in Computer Science, IT, Software Engineering, Informatics, Information Systems, or related fields.

• 3-5 years of experience in System Integration, System Implementation, Technical

• Consulting, Backend Development, API Development, or related roles.

• Strong understanding of REST API / Web API, HTTP/HTTPS, JSON, and XML.

• Good knowledge of SQL and Database Management.

• Experience with API testing tools such as Postman and/or Swagger.

• Understanding of API Authentication, Data Mapping, Data Transformation, Webhooks, and Error Handling.

• Experience with backend programming using C#/.NET, Java, Node.js, Python, Golang or similar backend technologies.

• Strong analytical, problem-solving, and troubleshooting skills.

• Good communication skills and ability to work with customers and crossfunctional technical teams.

• Willingness to be assigned to different locations based on project requirements and customer needs.

Adding Requirements :

• Experience with Warehouse Management System (WMS), SAP, ERP, or other enterprise system integration.

• Experience with Logistics, Warehouse, Transportation, Supply Chain, Fleet Management, or 3PL systems.

• Experience with Webhooks, API orchestration, Message Queues, or event-driven architecture.

• Experience with Kafka, Microservices, or similar integration technologies.

• Experience with Docker, Git, CI/CD, Linux, or Cloud platforms.

• Experience integrating GPS, Fleet Tracking, Telematics, or real-time transportation systems.

• Experience working directly with customer IT / technical teams during implementation and integration projects.

• Experience with API documentation and tools such as Swagger / OpenAPI.

• Experience using AI-assisted development tools such as ChatGPT, Cursor, Claude Code, GitHub Copilot, or similar tools.