Supervisor - Taman Intan, Klang

A Supervisor takes on a range of roles including:

• Assist and report to Assistant Manager / Outlet Manager on outlet operation matters.
• Lead and demonstrate the team the operation process according SOP.
• Assure the opening and closing process is smooth and according to SOP.
• Assure the cashier operation process is smooth and according to SOP.
• Assure the marketing promotion implement correctly in outlet.
• To monitor and assure daily cashflow of outlet is accurate and healthy.
• Count and verify daily sales at the end of the day and proceed to bank-in according to SOP.
• Assure the stock ordering and receiving is correct and in good condition.
• To train, guide and supervise barista task and develop them to be the best barista in the outlet, and able to monitor their work progress effectively.
• Identify business opportunities to maximize sales.
• Maintaining store cleanliness and housekeeping.
• Provides the best and quality service and to drive the team to practice the same.
• Assist Outlet Manager on paperwork and reporting process.

Minimum requirement:

• SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
• Have experienced at least 1 year in coffee chain industry.

If you are interested, you may click the link to the application form below:

• https://tinyurl.com/SFCGFormsEApp