Supervisor Waitstaff/Server

Are you a people person with a passion for great service, a knack for leadership, and a sense of humor? We want YOU on our team!

Do you love creating great customer experiences, leading a team, and making sure every guest leaves with a smile? Are you the kind of person who can keep things running smoothly during a busy rush while keeping your cool and having a little fun along the way?

Wild Goose Cafe is looking for an enthusiastic, dependable, and hands-on Restaurant Wait Staff Supervisor to help lead our wait staff and deliver the outstanding service our customers deserve!

If you’re a natural leader who enjoys working with people, solving problems, and making every shift a team effort, this could be the perfect opportunity for you!

WHAT YOU'LL DO

As our Wait Staff Supervisor, you’ll be a key player in creating a welcoming atmosphere, supporting and training our employees, and keeping restaurant operations running smoothly.

Your day-to-day will include:

• Lead the Team: Recruit, train, coach, and motivate wait staff to deliver excellent service and grow their skills.
• Create Happy Customers: Make customer satisfaction your top priority, handle concerns professionally, and turn challenges into positive experiences.
• Keep Service Running Smoothly: Coordinate staff, assign responsibilities, and help the team stay organized during busy shifts.
• Maintain High Standards: Ensure food presentation, beverage service, sanitation, cleanliness, and safety procedures meet company standards.
• Keep Things Stocked and Ready: Help coordinate supplies, equipment, purchases, maintenance, and repairs to keep operations running efficiently.
• Handle the Numbers: Assist with cash receipts, credit card settlements, cash balancing, and end-of-shift reporting.
• Be a Problem Solver: Address service issues, resolve conflicts, document incidents, and communicate important concerns to management.
• Work as One Team: Partner with restaurant and catering management, ownership, kitchen staff, and other employees to support company goals.
• Bring the Good Energy: Lead by example, encourage teamwork, and help create a positive environment for both employees and guests.

Every shift is an opportunity to make someone's day a little better!

WHAT WE'RE LOOKING FOR

We’re looking for someone who brings more than experience to the table. We want someone who genuinely enjoys serving others and helping a team succeed.

You’re a great fit if you are:

• Friendly, outgoing, approachable, and equipped with a great sense of humor.
• A dependable, honest, and trustworthy team player.
• A confident leader who enjoys teaching, coaching, and motivating others.
• Customer-focused, safety-conscious, and committed to high standards.
• Flexible, organized, and able to juggle multiple priorities in a fast-paced environment.
• A strong communicator who can handle customer concerns and employee challenges professionally.
• Comfortable working independently and collaborating with a team.
• Available to work weekends and other hours as business needs require.

QUALIFICATIONS

• High school diploma or equivalent.
• At least two years of combined education and experience related to restaurant service.
• Basic computer, cash register, credit card processing, and office equipment skills.
• Ability to perform basic math, handle payments, balance transactions, and complete shift reports.
• Ability to read and follow safety procedures, operating instructions, and training materials.
• Ability to stand and remain active for extended periods, including shifts of up to eight hours or more.
• Ability to lift and stock cases of beverages and groceries weighing up to 40 pounds.
• Reliable transportation to and from work.

WHY THIS ROLE MATTERS

Great service doesn't happen by accident. It takes a strong leader, a supportive team, and someone who cares about the details.

As our Restaurant Wait Staff Supervisor, you’ll help shape the guest experience, develop employees, solve problems, and contribute to the success of our restaurant and catering operations.

We’re looking for someone who takes pride in their work, treats people with respect, and understands that a positive attitude can make all the difference.

READY TO JOIN OUR TEAM?

If you’re a people-focused leader who believes great food deserves great service, we’d love to hear from you!

Bring your leadership, bring your personality, and bring your passion for hospitality. Let’s make every guest experience a great one!

Apply today and take the next step in your restaurant leadership career with CnD Specialties, Inc.!

Important: Weekend availability is required. Work schedules will vary based on business needs.

Pay: From $4.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid training
• Vision insurance

Work Location: In person