Supervisor, Warehouse

About the role

This is a warehouse supervisory role overseeing daily receiving, staging, order picking, packing, and dispatch operations. You will maintain active, hands-on supervision on the warehouse floor, directing and scheduling warehouse personnel while ensuring accurate, on-time shipments and operational efficiency against targeted KPIs.

Key responsibilities

• Oversee daily receiving, staging, order picking, packing, and dispatch operations to ensure accurate, on-time shipments
• Conduct regular cycle counts and reconcile physical stock against system records (WMS/ERP) to minimize shrink, damage, or discrepancy
• Direct, schedule, and assign daily tasks to warehouse personnel; enforce 5S methodology, safety protocols, and proper equipment operation (e.g., forklifts)
• Identify bottlenecks in the distribution process and streamline material flow to increase warehouse throughput
• Work closely with logistics, procurement, and transport teams to schedule deliveries and resolve fulfillment delays
• Foster a high-performance culture by maintaining team discipline, resolving shift conflicts, and ensuring proper attendance
• Swiftly resolve daily operational hiccups (e.g., damaged stock, delayed trucks, missing documentation) without stalling operations

About you

• Minimum 2+ years leading line staff, material handlers, or dispatch teams in a supervisory or team-lead role
• Solid 2+ years of direct experience in warehouse, distribution center (DC), or supply chain operations
• Practical experience with Warehouse Management Systems (WMS), ERP software (e.g., SAP, NetSuite), or inventory tracking software
• College graduate / Bachelor's degree in Supply Chain, Business, Engineering, or a related field
• Ability to handle physical operational demands and work flexible shifts/overtime when required