supervisors

About the role

Callaghan Hospitality Group is seeking experienced Supervisors to join our dynamic team in Echuca, Victoria. As a Supervisor, you will play a pivotal role in ensuring the smooth and efficient operation at The Echuca Hotel. This full-time position offers the opportunity to work in a vibrant and collaborative environment, with a focus on delivering exceptional customer service.

What you'll be doing

• Overseeing the day-to-day operations of your assigned venue, including staff management, customer service, and inventory control
• Providing leadership and guidance to your team, fostering a positive and productive work culture
• Ensuring compliance with all relevant health, safety, and licensing regulations
• Handling customer inquiries and complaints in a professional and resolution-oriented manner
• Assisting with the implementation of new policies, procedures, and initiatives
• Collaborating with the management team to identify and address opportunities for improvement
• Providing regular performance feedback and development support to your team members

What we're looking for

• Minimum 2 years of experience in a supervisory or management role within the hospitality industry
• Strong leadership and people management skills, with the ability to motivate and inspire your team
• Excellent customer service orientation and problem-solving abilities
• Proficiency in administrative tasks, including inventory management, scheduling, and reporting
• Thorough understanding of relevant health, safety, and licensing regulations
• Exceptional communication and interpersonal skills
• Flexibility to work a variety of shifts, including weekends and public holidays
• Gaming experience is beneficial, though full training will be provided.

What we offer

At Callaghan Hospitality Group, we are committed to providing a rewarding and fulfilling work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career development and advancement
• Comprehensive training and mentorship programs
• Employee discounts on food and beverages
• Flexible work arrangements

About us

Callaghan Hospitality Group is a leading provider of premium dining and entertainment experiences in regional Victoria. With a portfolio of award-winning venues, we are dedicated to delivering exceptional customer service and creating memorable experiences for our guests. Our company values of innovation, teamwork, and sustainability are at the heart of everything we do.

If you are passionate about hospitality and are ready to take the next step in your career, we encourage you to apply for this exciting opportunity. Apply now and join our team!