Supervisory Visa Assistant

The United States of America Consulate General invites applications for a full-time Consular Supervisor: Visa Portfolio located in our Consular Affairs Section in Auckland.

The Consular Supervisor is one of two Locally Employed Staff supervisors in the Consular Section who will monitor/evaluate/develop the performance of four Consular Assistants and four indirect subordinates. You will be expected to resolve a wide variety of problems, be an expert in diplomatic and official visa regulations and will serve as the section’s fraud prevention assistant. The incumbent must possess strong organizational and management skills, intellectual skills, deep substantive knowledge of Non-Immigrant visas (NIV) and Immigrant visas (IV) procedures, fraud prevention principles and techniques, and must be able to work in a high-stress, high productivity environment independently with little supervisory oversight.

To be successful in this role, you must be able to work under significant pressure while handling a high volume of sensitive cases involving difficult customers. We are looking for a professional who has good computer skills and strong knowledge of office procedures, with a minimum of five (5) years experience involving application of regulations and laws with extensive public contact and a minimum of 1 year of supervisory experience. You must have strong interpersonal skills and be able to lead a team and develop others’ performance. Completion of at least two years of full-time post-secondary study at college or university is also required. Must have a valid, current Class 1 driver’s license for a minimum of five (5) years.

The salary range for this position is NZ$94,575.00 – 127,678.00 per annum. Actual starting salary will be commensurate with experience and internal equities. Employees of the U.S. Embassy receive competitive benefits e.g. both U.S. and New Zealand Holidays - a total of 20 days, 8.7% contribution by the employer to an employee's retirement, performance-based increases and much more!

A copy of the full job description is available on our website under the job listing: https://nz.usembassy.gov/job-opportunities/. If you meet all the eligibility criteria for this role, please submit your application using our online portal: Apply Here

Please DO NOT submit through Seek.

Applications sent via email will not be accepted. If you have any questions, please email [email protected]

All employees of the U.S. Government are required to complete full medical and security background checks. The U.S. Government is not able to sponsor a work visa for applicants who do not already have work authorization for New Zealand.

Applications close on October 18, 2026, at 11pm.

Note: Only short-listed applicants will be contacted regarding the next phase of the selection process.  To those applicants not short listed, we extend our appreciation for considering the U.S. Government as a potential employer.