SUPPLIER QUALITY ENGINEER

JOB DESCRIPTION1. Job Title

Supplier Quality Engineer (SQE)

2. Department

Quality Assurance / Supplier Quality

3. Reports To

Supplier Quality Manager / Quality Manager

4. Job Summary

The Supplier Quality Engineer (SQE) is responsible for managing and improving the quality performance of suppliers supplying electronic components, PCB-related materials, mechanical parts, raw materials, and other production materials.

The role works closely with suppliers, Procurement, IQC, Engineering, Production, and Quality teams to prevent supplier-related quality issues and ensure incoming materials consistently meet company and customer requirements.

5. Key ResponsibilitiesA. Supplier Quality Management

• Monitor and manage supplier quality performance.
• Evaluate suppliers based on quality, delivery, technical capability, and responsiveness.
• Support new supplier qualification and approval.
• Conduct supplier quality assessments and audits.
• Develop and maintain supplier quality requirements.
• Monitor supplier quality KPIs and improvement actions.

B. Electronic Component Quality

• Monitor quality of electronic components such as ICs, resistors, capacitors, diodes, connectors, sensors, switches, and other components.
• Review supplier specifications and quality documentation.
• Support component qualification and approval.
• Investigate electronic component quality issues.
• Work with suppliers to prevent recurring component defects.
• Support component change and alternative material approval processes.

C. Supplier Corrective Action

• Investigate supplier-related quality problems identified by IQC, Production, Engineering, or customers.
• Issue and follow up on Supplier Corrective Action Requests (SCAR).
• Review supplier 8D reports and corrective action plans.
• Ensure suppliers conduct proper root-cause analysis.
• Verify corrective and preventive actions are effectively implemented.
• Monitor recurring supplier defects.

D. Supplier Audit

• Conduct supplier quality audits according to company requirements.
• Assess supplier manufacturing processes and quality systems.
• Review supplier process controls, inspection systems, traceability, calibration, and quality records.
• Prepare supplier audit reports.
• Follow up on supplier audit findings and corrective actions.

E. Incoming Quality Support

• Work closely with the IQC team to analyze incoming material defects.
• Review incoming inspection data and identify supplier quality trends.
• Establish appropriate inspection requirements based on supplier performance.
• Support disposition of non-conforming supplier materials.
• Provide technical support for incoming material quality issues.

F. New Product Introduction

• Support supplier quality activities during New Product Introduction (NPI).
• Review supplier capability for new components and materials.
• Support First Article Inspection (FAI) and sample approval.
• Review supplier PPAP or equivalent documentation where applicable.
• Ensure suppliers meet product specifications before mass production.
• Support supplier readiness for new product launches.

G. Quality Tools & Analysis

• Apply quality tools including:
• 8D
• 5 Why
• Fishbone Analysis
• FMEA
• SPC
• Control Plan
• Pareto Analysis
• CAPA
• Analyze supplier defect data and identify improvement opportunities.
• Prepare supplier quality reports and presentations.

H. Cross-Functional Coordination

• Work closely with Procurement to manage supplier performance.
• Work with Engineering on technical and component-related issues.
• Work with IQC on incoming inspection problems.
• Work with Production on supplier material defects affecting manufacturing.
• Coordinate with customers when supplier-related quality issues require customer support.
• Participate in supplier improvement and cost-quality projects.

6. Qualifications & Experience

• Bachelor's Degree in Quality Engineering, Electronics Engineering, Electrical Engineering, Mechanical Engineering, Manufacturing Engineering, or related field.
• 3–5 years of experience in Supplier Quality, Quality Engineering, or Manufacturing Quality, preferably in electronics manufacturing.
• Experience in PCBA, SMT, EMS, semiconductor, electronic components, or precision manufacturing is highly advantageous.
• Experience conducting supplier audits is preferred.
• Experience with 8D and supplier corrective actions is required/preferred.

7. Technical Knowledge & Skills

• Strong understanding of supplier quality management.
• Knowledge of electronic components and PCBA manufacturing.
• Knowledge of SMT/THT and electronic assembly processes is an advantage.
• Strong knowledge of 8D, 5 Why, Fishbone, FMEA, SPC, CAPA, and root-cause analysis.
• Familiarity with ISO 9001.
• Knowledge of IPC standards is an advantage.
• Able to read engineering drawings and technical specifications.
• Good data analysis and reporting skills.
• Proficient in Microsoft Excel and PowerPoint.

8. Personal Skills

• Strong analytical and problem-solving skills.
• Good supplier communication and negotiation skills.
• Strong follow-up and coordination ability.
• Detail-oriented and quality-focused.
• Able to work independently and make decisions based on technical data.
• Able to travel to supplier sites when required.
• Able to work under pressure and manage multiple supplier issues.
• Good teamwork and cross-functional communication skills.

9. Language Requirements

• Mandarin Chinese: Required.
• Able to communicate effectively with Mandarin-speaking suppliers, management, engineers, and colleagues.
• Able to conduct supplier quality discussions and corrective-action follow-ups in Mandarin.
• Able to understand Chinese technical and quality documentation where required.
• English: Good working proficiency.
• Bahasa Malaysia: An advantage.

10. Key Performance Indicators (KPIs)

• Supplier PPM / defect rate.
• Supplier corrective action closure rate.
• Supplier audit performance.
• Supplier on-time corrective action completion.
• Incoming material defect reduction.
• Recurring supplier defect reduction.
• Supplier quality improvement.
• NPI supplier quality readiness.
• Supplier response time.
• Compliance with supplier quality requirements.

Pay: RM3,000.00 - RM5,000.00 per month

Work Location: In person