Supply Chain Analyst, Refrigerated Cargo

Ocean Network Express

Supply Chain Analyst, Refrigerated Cargo

Custom Field 1: USA - Richmond

Location Richmond, VA; This position will follow a hybrid work-from-home/office model with at least three days in the office weekly

Role Summary The Analyst for Refrigerated Cargo supports commercial and operational activities across key export trade routes. Reporting to the Marketing Manager, this entry-level role involves evaluating cargo data, monitoring regional performance, and helping execute yield management strategies. Key responsibilities include supporting pricing activities, tracking account performance, maintaining service contracts, and optimizing the utilization of specialized refrigerated equipment.

Additional Responsibilities

• Monitor assigned vessel and account performance, account segment performance, and trade/commodity lane focus areas and meet targets that will allow for overall ONE business plan achievement
• Produce and analyze market data in support of establishing guideline rates.
• Through close monitoring and analysis, identify issues with account performance and work with managers to develop corrective action that can be communicated to sales.
• Act in coordination with the manager to perform product and market evaluation analysis.
• Perform cost analysis on routings to help develop cost-effective strategy.
• Monitor weekly vessel service performance and evaluate/recommend contingency plans when plans are not met.
• Monitor inventory and work with management to identify promotional cargo opportunities to meet business plans.
• Responsible for the detailed analysis and ownership of the most efficient utilization of the refrigerated equipment asset, including containers and gensets. Will collaborate with management to address and recommend correction action and maintain close communication with Container Flow Management (for containers) and Inland Operation & Procurement (for rail services, gensets, PPUs, etc.)
• Will participate in operational support and facilitation of service recovery situations.
• Available for possible travel domestically as required.

Core Required Skills And Competencies

• Strong analytical skill set
• Strong problem-solving skill set
• Ability to review complex information, perform comparative analysis, and make recommendations based on findings
• Acts with financial and commercial acumen
• Ability to react quickly to market changes and make timely decisions to increase business results
• Ability to multi-task and prioritize
• Sound decision-making skills

Function Specific Skills

• Applies logical methods utilizing analytical skills and experience for the best-suited approach; able to resolve complex issues
• Ability to communicate and work well with team members and all levels of management.
• Ability to multi-task and prioritize and remain detail-oriented.
• Proficiency in Google and Microsoft applications
• Proficient in creating pivot tables and formulas in Microsoft Excel and G-Sheets

Required Minimum Years Experience 2+ industry and/or 1+ functional related preferred

Required Minimum Education Bachelor’s degree preferred

Nearest Major Market: Richmond