Supply Chain Coordinator, Customs

What if your next role put you at the center of global logistics operations, customer relationships, and the movement of high-value genetic materials around the world?

We're looking for a highly organized and detail-oriented Supply Chain Coordinator to oversee domestic and international shipments, manage critical documentation, and support customers across North America and beyond. This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and can successfully balance multiple priorities while ensuring every shipment is accurate, compliant, and delivered on time.

This role ensures seamless execution of the order-to-invoice process while providing high-quality customer service to both domestic and international clients.

Responsibilities

• Coordinate domestic and international imports and exports of genetic materials.
• Prepare and review shipping documentation, health certificates, commercial invoices, packing lists, and customs paperwork.
• Communicate with customers, freight forwarders, and internal teams regarding shipment requirements, timelines, and documentation.
• Track shipments and ensure compliance with import and export requirements.
• Process invoices and customer payments prior to shipment release.
• Set up and maintain customer accounts, items, and sales orders within ERP systems.
• Verify export eligibility and assist customers with shipping and regulatory requirements.
• Support customer service activities, storage programs, and domestic order coordination as business needs require.

Qualifications

• One year of experience in logistics, supply chain, import/export coordination, customer service, or a related field.
• Strong Microsoft Office skills, particularly Excel.
• Excellent attention to detail and commitment to accuracy.
• Strong organizational and multitasking skills with the ability to manage changing priorities.
• Effective written and verbal communication skills with a customer-focused approach.
• Experience with import/export processes, customs documentation, or logistics coordination is strongly preferred.
• Experience working with ERP systems, preferably JDE, is preferred.
• Agricultural industry knowledge is an asset but not required.

About Us As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry – Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.