Supply Chain Coordinator/ Demand Planning

Supply Chain Coordinator

Location: Remote – Philippines
Reports To: Head of Supply Chain

Role Purpose

The Supply Chain Coordinator plays a key role in supporting the smooth execution of supply, production, repackaging, and logistics activities across the business.

Working closely with the Head of Supply Chain, Supply Chain Manager, suppliers, third-party logistics (3PL) providers, and external service partners, this role ensures stock movements, repackaging activities, reporting, and operational follow-ups are completed accurately and on time.

This is a hands-on coordination role suited to someone who is highly organised, detail-oriented, proactive, and confident taking ownership of tasks, resolving issues, and keeping stakeholders informed.

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Key Responsibilities

Supply & Production Planning

• Support supply and production planning activities for assigned product portfolios.
• Monitor inventory requirements, production schedules, material availability, and purchase order activity.
• Identify supply risks, potential shortages, and delays early, and coordinate with suppliers, production teams, 3PL providers, and internal stakeholders to support timely resolution.
• Monitor inventory levels to maintain product availability while minimising excess stock.
• Assist with stock planning and supply chain improvement initiatives.

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Repackaging Coordination

• Raise, track, and manage repackaging work orders through to completion.
• Coordinate stock movements between 3PL warehouses and external repackaging facilities.
• Liaise with repackaging partners regarding schedules, priorities, job status, and completion timelines.
• Proactively follow up on delays and expedite urgent requirements.
• Maintain accurate records of repackaging activities and stock movements.

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Transport & Logistics Coordination

• Coordinate transport arrangements between warehouses, suppliers, and repackaging facilities.
• Support selection of cost-effective transport solutions based on pallet quantities, urgency, and delivery requirements.
• Track shipments and follow up on outstanding deliveries.
• Work with logistics providers to resolve delivery issues and maintain service levels.

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Reporting & Administration

• Prepare weekly and monthly supply chain reports for the Head of Supply Chain.
• Maintain supply chain trackers, KPI reports, and operational records.
• Assist with inventory reconciliations, stock investigations, and documentation related to stock movements.
• Ensure supply chain data and records are accurate, complete, and up to date.

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Stakeholder Management

• Build effective working relationships with internal stakeholders, suppliers, 3PL providers, transport companies, and repackaging partners.
• Provide timely updates regarding job status, risks, delays, and required actions.
• Escalate issues promptly and recommend practical solutions.
• Maintain clear and professional communication across all supply chain activities.

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Key Skills & Competencies

• Strong Microsoft Excel skills, including:

  • Pivot Tables
  • VLOOKUP/XLOOKUP
  • Data analysis
  • Reporting

• Excellent attention to detail and accuracy.

• Strong organisational and time-management skills with the ability to manage multiple priorities.

• Clear and professional communication skills with confidence engaging internal and external stakeholders.

• Experience in logistics, supply chain, warehouse coordination, production planning, or customer service.

• Ability to work independently in a remote environment while maintaining strong communication with the wider team.

• Proactive, solutions-focused mindset with strong ownership and follow-through.

• Experience working with 3PL providers and external service partners.

• Experience in FMCG, OTC, pharmacy, healthcare, beauty, or consumer goods industries is advantageous.

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Experience Requirements

• Minimum 3–5 years of experience in supply chain, logistics, customer service, operations coordination, or a related role.
• Experience coordinating third-party providers and managing operational workflows.
• Demonstrated ability to work independently while maintaining accuracy, accountability, and attention to detail.
• Experience supporting inventory management, reporting, and supply chain administration.

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Why Join Us?

This is an opportunity to play a key coordination role within a growing supply chain function supporting recognised health, beauty, and consumer brands across Australia and New Zealand.

The role provides:

• Exposure to multiple areas of supply chain operations.
• The opportunity to take ownership of meaningful work.
• Collaboration with an experienced international team.
• The flexibility of working remotely from the Philippines.