Supply Chain Executive (Online support)

Why join us?

• Opportunity to work in a fast-growing industry and be part of the pioneer team.
• Full-time position with competitive salary package.
• Fresh graduates from relevant background (supply chain/ warehouse/ logistics) are encouraged to apply!

Key Responsibilities:

Order & Shipment Coordination

• Process and manage daily e-commerce orders via warehouse systems (Lazada, Shopee, TikTok).
• Coordinate daily outbound shipments, including KOL packages, Shopee return lists, and parcels for live hosts.

Warehouse System & Inventory Management

• Create and maintain SKU records, including New SKUs and Bundle SKUs, in the warehouse system.
• Perform stock-in activities and ensure inventory accuracy within the system.
• Investigate system updates and identify improvements or issues for resolution.

Communication & Troubleshooting

• Liaise with internal teams (e.g., Indonesia and China teams) and warehouse staff to resolve order or stock discrepancies.
• Handle system-related inquiries from brand leaders and teammates regarding stock levels, order tracking, and product data.

Administrative Support

• Maintain updated KOL payment and refund lists in collaboration with the MVR and internal finance teams.
• Coordinate replenishment of sample products and new SKUs from the warehouse to the office.

Requirements:

• Prior experience in e-commerce operations or warehouse system management is preferred.
• Proficiency in warehouse management and familiar with e-commerce platforms.
• Proficiency in using Excel (Eg: Vlookup, Pivot)
• Ability to troubleshoot operational issues and work in a fast-paced environment.
• Detail-oriented, organized, and tech-savvy.
• Multi-lingual communication skills will be an added advantage.