Supply Chain Operations Coordinator

Position Summary

The Demand Input Specialist will play a critical role in supporting sales, replenishment, and planning by ensuring all DCT information is accurately captured, validated, communicated, and submitted in a timely manner. This role serves as the primary coordination point between Sellers and the Replenishment team for DCTs.

The ideal candidate is highly organized, detail-oriented, proactive, and an excellent communicator who can manage multiple DCTs requests while maintaining data accuracy and operational efficiency.

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Key Responsibilities

1. Seller Communication & DCT Intake Management

• Serve as the primary point of contact for Sellers regarding all DCT submissions.
• Communicate effectively with Sellers through phone, email, chat, and text to gather required information for DCT requests.
• Review the DCT information provided for completeness, accuracy, and business validity before submission.
• Identify and prevent duplicate DCT submissions.
• Follow up with Sellers to clarify missing, inconsistent, or unclear information.
• Maintain professionalism and responsiveness while managing DCT requests.
• Effectively communicate with sellers on status of urgent or high-impact DCTs.

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2. Replenishment Team Communication & Coordination

• Partner closely with the Replenishment team to ensure submitted DCTs can be operationally supported.
• Act as a liaison between Sellers and Replenishment to resolve questions or gaps in information.
• Obtain additional operational details when necessary.
• Escalate risks, supply concerns, or timing conflicts to appropriate stakeholders.
• Ensure all communication between departments is timely, accurate, and documented.

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3. DCT Submission & System Management (Prism)

• Accurately submit DCTs in Prism and SOUS.
• Ensure all submissions meet DCT standards.
• Validate data before submission to minimize errors, delays, or rework.
• Monitor DCT status and provide updates to stakeholders as needed.
• Review DCT dashboard track submitted DCTs
• Support reporting and tracking of DCT activity.

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Required Skills & Qualifications

• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and accuracy.
• Ability to work in a fast-paced environment.
• Ability to communicate professionally with cross-functional teams.
• Strong follow-up and accountability skills.
• Basic to intermediate proficiency with Microsoft Office Suite (Excel, Outlook, Teams).