Supply Chain Senior Associate

I.             MAJOR RESPONSIBILITY

Supply chain associate for Import and export management refers to the processes and activities involved in handling the international trade of goods and services. It encompasses a range of tasks, documentation, to ensure the smooth flow of products from port departure. His/her responsibilities typically include Shipment consolidation, monitoring and process document for departure.

II.            SPECIFIC DUTIES AND RESPONSIBILITIES

Data Processing:

·         Responsible for consolidating weekly shipments

·         Responsible for overseeing the daily loading of items for departure

·         Responsible for handling the daily submission of booking requests

·         Responsible for the daily container departure coordination with the forwarder

·         Responsibility of submitting a weekly request for the ocean freight rate to the authorized forwarder

Documentation and Record Keeping:

·         Prepare and update shipment consolidation monitoring file

·         Prepare weekly Update Shipment container, cbm monitoring file

·         Prepare and update shipment forecast consolidation

·         Prepare and update shipment arrival monitoring

Customer Inquiries and Issue Resolution

·         Coordinate with the Marketing team to remind suppliers of the loading date and other concerns about the shipment departure date.

·         Respond promptly to internal/external customer inquiries

·         Provide exceptional customer service to maintain positive relationships with clients.

·         Perform Miscellaneous job-related duties as assigned.

Backup Responsibility

·         Responsible for booking an approved shipment request to the forwarder in the absence of an assigned colleague

·         Day to day monitoring of shipment transactions in absence of an assigned colleague

·         Day to Day update of all transactions with broker and marketing department in the absence of an assigned colleague

·         Prepare and update shipment monitoring file daily in the absence of an assigned colleague

Others

·         Request for Ocean Freight Approval in the absence of a Supply chain supervisor

·         Maybe required to report on weekends for attending trade fairs or scheduled company events.

·         Perform other duties and responsibilities that may be assigned by their superiors

·         Assist colleagues when necessary