Supply Chain Specialist

Key Responsibilities

Order & Production Management

• Receive and process customer demand
• Control and monitor production and delivery against customer commitments
• Track daily production output
• Follow up on new product models from NPI (New Product Introduction) to MP (Mass Production)
• Control and monitor the main production plan schedule

Customer & Commercial Management

• Manage EOL (End-of-Life) and excess material compensation with customers
• Monitor customer order pricing
• Prepare and submit SMC monthly reports

Materials & Supply Chain

• Review raw material (RM) delivery schedules, scrap, expired, and urgent material needs
• Monitor supplier agreements

Export & Customs

• Monitor customs clearance processes
• Arrange and coordinate export materials
• Control and monitor customer shipment and customs clearance costs

Additional Responsibilities

• Monitor cell production dates
• Coordinate customer snack and meal arrangements during visits

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Requirements

• Bachelor's degree in Business Administration, Supply Chain, Industrial Engineering, or a related field
• Fluent in Mandarin (spoken and written, HSK 4 or above preferred) and proficient in English
• 1–3 years of experience in customer service, supply chain, or production planning, ideally in a manufacturing environment
• Familiarity with export-import procedures and customs clearance is a strong advantage
• Comfortable working with production schedules, Excel, and ERP/reporting systems
• Strong communication and cross-cultural coordination skills — able to liaise confidently with Chinese-speaking management and customers
• Detail-oriented, well-organized, and able to manage multiple priorities under deadlines