Supply Manager

Remote (Argentina; Peru; New Mexico, USA; Brazil; Chile; British Columbia, Canada; India; Pakistan; Dominican Republic; Bolivia; Guatemala)

Contract

Careerflow Human Data Labs partners with AI companies to bring real-world professional expertise into their products.

About the role

Own resource planning and deployment for a large-scale AI training program, managing 1,800+ contributors across multiple projects. You will align capacity with client demand, oversee resource tracking systems, identify supply risks, and lead a team of Supply Coordinators to ensure smooth 24/7 operations.

Key Responsibilities

• Make data-driven resource allocation and deployment decisions.
• Forecast capacity gaps and guide recruiting and fulfillment teams.
• Manage and improve centralized resource and throughput tracking systems.
• Integrate data from recruiting, onboarding, performance, and project delivery.
• Monitor utilization, throughput, and operational trends.
• Identify bottlenecks and lead process improvements.
• Collaborate with clients, Project Leads, PMO, and cross-functional teams.
• Lead 1–3 Supply Coordinators and ensure operating coverage.

Required Qualifications

• Experience in large-scale operations or managed services, preferably AI training.
• Hands-on experience with solutions architecture, systems integration, and workforce or resource management systems.
• Strong analytical, decision-making, and communication skills.
• Experience working with technical and business stakeholders.
• Ability to manage fast-moving operations and work US Pacific Time hours.
• AI training industry experience is preferred.

Success Measures

• Accurate and timely resource deployment.
• Reduced turnaround time and capacity gaps.
• Improved resource utilization and cross-skilling.
• Strong stakeholder alignment and operational efficiency.

Offer Details:

• This is a project-based role involving a defined number of evaluation tasks.

• Each task will involve comparing multiple chatbots and providing a final assessment.

• Work Schedule: Five working days per week, including weekends as required, with two weekdays off.

• Work Hours - 7am-4pm PST

• Duration: 16 weeks.