Support Analyst

Role & responsibilities

• Work on Trading Operations with regular interaction with dealers/traders/business heads locally. and across the globe as required

Derivatives asset focus for NSE-IX

• Engage with, and act as a contact point for, local regulators and exchange inquiries.
• Ensure excellent 24x7 operations of CLSAs core mission-critical Trading application stack.
• Act as the SME for all applications & technologies used by business for trading GiftCity.
• Ensure that the IT estate is instrumented and monitored effectively.
• Participate in on-call support rotation.
• Coordinate the timely recovery of IT systems and applications.
• Ensure that production environment is stable and efficient.
• Adherence to CLSA documented governance guidelines.
• Provide an excellent, fast and responsive service to other teams.
• Own, coordinate & manage the DC & its related activities.
• Dolphin application understand for Middle office support.

Preferred candidate profile

Open to permanently relocate to Gujarat preference is right fit to the role.

Experience working for NSE-IX supported business and back office.

• Preferred Greeksoft application support and troubleshooting knowledge.

Knowledge on Exchange Regulations & Compliance

• Knowledge of Exchange certification process
• Knowledge of Unix,SQL is a must.