Support & Community Engagement Coordinator

We’re Hiring – Support & Community Engagement Coordinator

Pacific Home Care Solutions (PHCS) is looking for an experienced and well-connected Support Coordinator to join our growing Melbourne team.

We are looking for someone who has strong experience within the NDIS sector, understands participant needs and support coordination, and also enjoys building relationships within the disability and community sector.

This is a great opportunity for someone who wants a varied role combining Support Coordination, participant engagement and community relationship building.

About the role

Your responsibilities will include:

• Providing high-quality Support Coordination to NDIS participants
• Supporting participants to understand and implement their NDIS plans
• Connecting participants with suitable mainstream, community and disability supports
• Liaising with participants, families, Support Coordinators, Recovery Coaches, allied health professionals and other stakeholders
• Building relationships with community organisations and disability-sector professionals
• Representing PHCS at networking events, expos and community engagement opportunities
• Developing genuine referral pathways and identifying opportunities for PHCS to support new participants
• Supporting referrals across SIL, community access, psychosocial supports and other PHCS services
• Following up enquiries and maintaining professional relationships with referral partners
• Maintaining accurate case notes, documentation and NDIS-compliant records

About you

We would love to hear from you if you have:

• Previous experience working as an NDIS Support Coordinator
• Strong knowledge of the NDIS and participant-centred practice
• Established relationships or networks within Melbourne’s disability/community sector would be highly regarded
• Excellent communication and relationship-building skills
• Confidence engaging with Support Coordinators, Recovery Coaches, allied health professionals and community organisations
• A genuine interest in helping grow community connections and referral pathways
• Strong organisation, documentation and time-management skills
• Ability to work independently while being part of a growing and supportive team
• Current NDIS Worker Screening Check and relevant compliance requirements

Why join PHCS?

At PHCS, we are continuing to grow our services across Melbourne and are looking for someone who wants to grow with us.

You will have the opportunity to work across Support Coordination and community engagement, develop your professional network, build meaningful relationships and contribute directly to the growth of the organisation.

• Location: Melbourne, Victoria
• Employment: Casual / Part-Time – flexible depending on the right candidate
• Remuneration: Competitive and based on experience

If you are an experienced Support Coordinator who enjoys connecting people, developing relationships and creating new opportunities for participants, we would love to hear from you.

Pay: $45.00 – $55.00 per hour

Expected hours: 10.0 – 20.0 per week

Work Location: In person