Support Consultant - Microsoft Dynamics 365

What You’ll Do

• Support customers using Dynamics 365 Business Central, CRM and Power Platform
• Investigate issues, identify root causes, and coordinate fixes
• Guide users on system functions, configurations, and best practices
• Manage support tickets and communicate progress clearly
• Test enhancements, document solutions, and support deployments
• Identify opportunities for automation and process improvement

What We’re Looking For

• Experience with any accounting systems, or business applications, Dynamics 365 will be a major plus
• Strong problem-solving and customer communication skills
• Basic understanding of finance, sales, purchasing, inventory, or operations
• Willingness to learn Microsoft Cloud, Power Platform, Copilot, and AI solutions
• Responsible, organised, and comfortable working directly with customers

Why Join Us?

• Gain exposure beyond support into consulting, automation, AI, and solution design
• Build expertise across the Microsoft business applications ecosystem
• Join a practical team where your ideas can directly improve customer solutions
• Grow with a company focused on Dynamics 365, industry solutions, and applied AI