Support Coordinator

Behind every great NDIS journey is someone who made it possible and that someone could be you!

As a Support Coordinator with Access Support Coordination in Hervey Bay or Gympie, you'll be the person participants turn to when navigating the NDIS feels overwhelming. You'll help them understand their options, build confidence in their decisions and create a life that goes so much further than their funded supports. It's meaningful, relationship-driven work where the difference you make shows up in real, everyday moments of independence and growth.

If that's what gets you out of bed in the morning, we'd love to hear from you!

What you'll be doing

• Supporting participants to understand and implement their NDIS plans with clarity and confidence
• Coordinating supports efficiently to maximise participant outcomes and get the most from available funding
• Helping participants build meaningful, connected lives beyond what their plan covers
• Gathering supporting evidence that reflects changing needs and future funding requirements
• Identifying opportunities across employment, recreation, education and housing
• Advocating for participants and liaising with mainstream services to make sure responsibilities are met

You're the right person if...

• You have proven experience in a Support Coordination role or similar within the disability sector
• You hold a qualification in Disability, Community Services, Social Work or a related field
• You know the NDIS inside out, the processes, the funding and how to navigate it for the people you support
• You can manage KPIs and billable hour targets without losing sight of the participant in front of you
• You communicate with warmth, think on your feet, and put participants first
• You hold a current Driver's Licence, Working with Children Check and NDIS Worker Screening Clearance

Why Access Support Coordination
We believe the people who care for others deserve to be genuinely looked after too. Here's what that looks like in practice:

• Monthly RDO - an extra 12 days of leave per year
• Wellness initiatives plus 24/7 access to the Sonder wellbeing app
• Access to an employee rewards hub providing savings and cashback across everyday purchases
• Employee recognition initiatives, including gift vouchers for Employee of the Month and service anniversaries
• Enjoy free Orbit World Travel Club membership - $100 travel voucher, exclusive offers, and dedicated support
• Genuine long-term career opportunities as Kanda continues to grow

 
Want to chat about this role?
Reach out to Maddi – Talent Acquisition Specialist 
Email: [email protected] Phone: (07) 4111 1889 4111 1889)

Kanda is committed to creating and maintaining a child safe organisation.
*We’re dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome — they’re essential to who we are and what we do.

Recruiting top talent for Kanda, All Plan Management, Access Support Coordination & Kanda Foundation — because great people build great organisations.*