Support Coordinator

If U Care Share Foundation (IUCSF) are looking to appoint an enthusiastic Part Time Support Coordinator who will be part of a team offering support to individuals and families bereaved by suicide or at risk of suicide

Location - Based in Chester le Street but may require travel across the North East region and throughout the UK

Hours - TBC at interview

Job Expectations:

• Taking calls into the office telephone line and responding to general enquiries from the public and supported persons
• Taking Suicide bereavement / Suicide prevention new referrals via telephone and email
• Contact new referrals (individuals bereaved or at risk of suicide) to offer and arrange support with the service via telephone and email
• Offer practical and emotional support to people struggling or at risk of suicide over the telephone and email
• Escalate Cause for Concern and or Safeguarding protocol if concerned for the safety or the wellbeing of supported persons
• Engage with local support services, including mental health teams, crisis teams, GP surgeries, adult or children social care teams etc. and making referrals where required / appropriate
• All administration and coordination of Support Officer diaries
• All administration and coordination of follow up tasks in relation to supported persons
• Administration and coordination of therapies (Trauma Therapy, Counselling and alternative therapies etc.) and therapists diaries
• Monitor and update Supported person files
• Greet supported persons / visitors to the office
• Attend meetings and training as advised

Essential Criteria:

· Excellent verbal and written communication skills.

· Highly organised, with admirable attention to detail

· I.T. literate, with a firm understanding of MS Office

· Minimum of 5 GCSEs or equivalent.

· Knowledge of the prevalence of suicide in society.

· Up-to-date DBS check.

· Right to work in the UK

Desirable Criteria

· Completion of mental health training.

· Experience and knowledge of working within mental health.

· Experience of the effects of suicide.

Job Types: Fixed term contract, Temp to perm

Contract length: 12 months with potential to extend

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking

Work Location: In person

Reference ID: SC26/03

Benefits:

• Health & wellbeing programme

Work Location: In person