Support Coordinator - Manager

Lead our growing Support Coordination team. Thisfull-time role provides Support Coordination services to our participants in Moruya. The successful candidate must be able to travel to our Moruya office on a regular basis.  However, this role may provide a weekly hybrid Work from Home opportunity, after a period of time.

This is an exciting opportunity to utilise your existing Support Coordination skills to move into a growing sector with career progression, financial rewards and a work life balance.

About Us
Yumaro is a multi-award-winning not-for-profit organisation dedicated to empowering people with disability to live independent, fulfilling lives. We provide a diverse range of innovative disability services to over 250 participants across the Eurobodalla and southern Shoalhaven shires. Our integrated approach combines supported employment, specialist accommodation, home and community supports, social programs, learning and capacity building, support coordination, and plan management. We are committed to building a more inclusive society—one where every person is valued, supported, and empowered to achieve their goals.

About the role

The role plays a pivotal role in ensuring the efficient and effective delivery of support coordination services to participants.  The successful candidate will:

• oversee a team of support coordinators, providing guidance, support and leadership to ensure service quality standards are met
• set clear performance expectations and goals for team members
• assist with team development and performance management
• ensure timely and effective delivery of support coordination services and ensure compliance with relevant policies, standards and regulations
• build and maintain positive relationships with colleagues, participants, their families and support networks
• collaborate with external service provides and community organisations to meet the needs of clients
• manage their own support coordination case load

Skills and experience

• Previous experience in supervisory or managerial role in the community or disability sector and experience as a support coordinator or similar role is preferred
• Knowledge of disability services, support coordination principles, and relevant legislation (NDIS)
• Strong leadership, communication and interpersonal skills
• Relationship building - working with a diverse range of people, their families or carers, and a network of support providers and community services
• Able to coordinate service expectations and professional boundaries
• Able to research, interpret and apply NDIS and service concepts to design and implement effective solutions for participants within plan funding
• Able to coordinate, organise and track activities/bookings/tasks
• Able to prioritize to achieve multiple and often competing deadlines
• Strong administration skills including basic budgeting
• Proficiency in Microsoft Office suite of products

Ready to make a difference? Click ‘Apply’ to submit your resume and cover letter via Seek.  For a copy of the position description or to discuss the role, contact our HR team at [email protected]