Support Coordinator (Working From Home)

About Us
Danny Met Sally is a National Premium Disability Service Provider with a difference. The philosophy that drives our organisational purpose is to support every client, staff member, their extended family, and everyone who comes into contact with DMS with the highest level of care, commitment, respect, and support that you would expect to be given to your family (Danny) or close friends (Sally).

To find out more about our story, visit:**dannymetsally.com.au

The Role**Danny Met Sally Support Coordination is growing, and we are looking for a dedicated and empathetic NDIS Support Coordinator to join our journey and purpose of delivering premium quality services to our Participants.

This role is being offered full time, remote/working from home and can be based anywhere in Brisbane or the surrounding region.

Key Responsibilities

• Building a genuine rapport and maintaining relationships with each Participant
• Support participants to understand and implement their NDIS plans.
• Coordinate and monitor a range of supports and services to ensure participant goals are achieved.
• Assist participants to build their capacity to navigate the NDIS and broader community systems.
• Advocate for participants when accessing services, housing, health, mental health, and community supports.
• Develop and maintain strong relationships with participants, families, guardians, service providers, and government agencies.
• Conduct regular reviews of participant goals, support arrangements, risks, and funding utilisation.
• Prepare reports, case notes, funding reviews, and evidence for NDIS plan reassessments.
• Facilitate stakeholder meetings and collaborative planning discussions.
• Identify and respond appropriately to safeguarding concerns, critical incidents, and emerging risks.
• Support participants experiencing complex circumstances including psychosocial disability, challenging behaviours, homelessness, hospital discharges, justice involvement, and crisis situations
• Maintain accurate records in accordance with organisational policies, NDIS Practice Standards, and privacy requirements.
• Work independently while managing a diverse caseload and competing priorities.

About YouYou will be passionate about supporting people with disabilities, promoting positive change, and creating a culture of empowerment.

Key requirements:

• Minimum 2 years as a Support Coordinator or Specialist Support Coordinator experience is essential.
• Tertiary qualification in Social Work, Human Services, Community Services, Psychology, Disability, Mental Health, or a related field.
• NDIS Worker Screening Check (Yellow Card)
• Working with Children Check (Blue Card)
• Drivers’ License and own reliable transport
• Demonstrated experience supporting participants with complex needs, including psychosocial disability, mental health conditions, challenging behaviours, homelessness, justice involvement, substance misuse, and complex family dynamics.
• Experience working collaboratively with multidisciplinary teams including Allied Health, Behaviour Support Practitioners, SIL providers, hospitals, guardians, and government agencies.
• Proven ability to manage crisis situations, risk management, safeguarding concerns, and complex service coordination.
• Strong understanding of NDIS legislation, Practice Standards, and participant safeguarding requirements.

Why Join the Danny Met Sally team?

• Career development and progression opportunities.
• Positive and supportive work culture & environment.
• Attractive salary & incentives.
• Additional leave benefits.

If this role sounds perfect for you, please apply directly to the advert.